Dive into the heart of Ringover: advanced solutions and seamless integrations
Discover the solutions offered by Ringover
Ringover offers a range of advanced solutions to enhance both internal and external business communications, combining flexibility, efficiency, and ease of use.
These tools adapt to businesses of all sizes and across all industries, whether SMEs or large organizations. They provide a modern work environment that simplifies daily operations, promotes collaboration, and improves the customer experience.
Unified communications
With its integrated platform, Ringover allows you to manage both voice and written communications. You can make phone calls, send SMS messages, and use instant messaging tools—all consolidated within a single interface. This centralization simplifies communication management, strengthening team collaboration and enhancing overall business productivity.
IP telephony (VoIP)
To meet modern needs, Ringover offers internet-based telephony solutions, ensuring clear and reliable communications. VoIP technology reduces phone costs while providing advanced features such as conference calls, call transfers, and voicemail accessible from any internet-connected device. This flexibility is essential for keeping employees connected, whether working remotely or on the go.
Instant messaging
For smooth and responsive communication, Ringover provides instant messaging tools that allow you to quickly send messages, share files, and collaborate efficiently. These features enhance responsiveness and coordination within the company, enabling quick problem-solving and instant decision-making.
Call management
In terms of call management, Ringover offers features such as automatic routing to the most qualified or available agents. The solution also includes call recording for later review and the generation of detailed reports on call activity. These tools are essential for evaluating team performance, identifying areas for improvement, and ensuring consistent quality in the company's phone interactions.
Available integrations
Ringover’s solutions seamlessly integrate with various business tools and applications, centralizing information for optimized management. This approach facilitates coordination and improves operational efficiency within companies.
CRM: integration with customer relationship management systems to centralize client information
With its integrated platform, Ringover allows you to manage both voice and written communications. You can make phone calls, send SMS messages, and use instant messaging tools—all consolidated within a single interface. This centralization simplifies communication management, strengthening team collaboration and enhancing overall business productivity.
Collaboration tools: connection with collaborative work tools for improved efficiency
Ringover’s solutions also adapt to collaborative work tools, enabling seamless communication and better coordination among teams. Integration with these tools allows file sharing, online meeting organization, and real-time collaboration, enhancing daily productivity and efficiency. Teams can work more cohesively and in alignment, without the constraints of fragmented communications.
Business applications: connectivity with various business applications for optimal process integration
Ringover easily connects with various business applications, ensuring consistent integration of operational processes. This connectivity allows data synchronization and streamlines workflows, reducing errors and duplicated efforts. By integrating Ringover with your business applications, you can refine task management, improve action traceability, and ensure greater consistency across all your company’s processes.
Automated voicemail transcription
Ringover uses artificial intelligence to automatically transcribe voicemails into text, simplifying communication management and follow-up. This technology instantly converts voice recordings into accurate, actionable text, making information easily accessible and enabling quick decision-making in daily communication management.
Automatically converting voice recordings into text provides a significant advantage for managing and tracking communications within organizations. By enabling quick and accurate retrieval of details exchanged during calls, this feature enhances productivity and operational transparency.
Ringover thus ensures greater efficiency by converting speech into text, which is essential for maintaining smooth communication and clear documentation of professional interactions.
Benefits of the integration
Enhanced efficiency
Integrating Ringover with your ERP system represents a significant step forward in enhancing your company’s efficiency. By enabling seamless data synchronization between your phone communications and your ERP, Ringover simplifies daily management by reducing downtime and optimizing processes. This integration provides teams with better visibility into customer interactions and allows them to respond more quickly to changing market needs.
In summary, the enhanced efficiency resulting from this integration strengthens your company’s competitiveness while ensuring proactive communication management.
Save your calls and communications in your ERP
Ringover provides the ability to automatically save calls and phone communications directly into your ERP system, such as Odoo. This feature ensures full traceability of interactions with clients and among teams, thereby enhancing data transparency and security.
By centralizing this crucial information in your ERP, Ringover also simplifies analysis and reporting, enabling decision-makers to make informed choices based on accurate and up-to-date data. This intelligent integration between Ringover and your ERP is therefore a key step toward fully integrated business communication management.
Ringover and Captivea: Simplify, centralize, and automate your communications
Ringover stands out with its advanced solutions for enhancing professional communications, integrating IP telephony, instant messaging, and call management tools. Integrations with ERPs such as Odoo facilitate data synchronization and centralize essential information, thereby enhancing transparency and productivity.
Ringover’s artificial intelligence enables automatic transcription of voicemails into text, simplifying communication management. By partnering with Captivea, companies benefit from integrated communication management, ensuring full traceability and informed decision-making.
Ringover and Captivea join forces to enhance professional communications, ensuring smooth interaction and accurate documentation, thereby meeting the needs of modern businesses.