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Customer reference

Cléopâtre Shopping

Cléopâtre Shopping is an online store of ready to wear for women.
Passionate about this sector of activity, Jos launched her company at the beginning of the year 2023.

Industry

Wholesale/Retail

Location

Soleuvre, Luxembourg

Implemented by

The context

Launching a new online fashion boutique with a solid digital backbone

Cléopâtre Shopping is an online retailer specializing in women’s ready-to-wear clothing, created by Jos in early 2023 and based in Soleuvre, Luxembourg.

At launch, the business needed to rely heavily on online sales but did not yet have an integrated platform to manage its website, visibility, communications, invoicing and inventory in a unified way.

The priorities were to secure reliable online sales from day one, avoid manual errors in inventory and invoicing, and build a professional eCommerce presence that could support the growth of a new fashion brand.

Their needs

A turnkey eCommerce and ERP solution to run a new fashion brand

The customer wanted to prioritize selling her items online through her eCommerce website and therefore turned to Captivea and Odoo for a turnkey solution to manage the website, visibility, communications, invoicing and inventory.

  • Prioritize online sales through a dedicated eCommerce website.
  • Centralize the management of invoicing and accounting for online sales.
  • Ensure accurate, real-time inventory management aligned with the product catalogue.
  • Improve visibility and communication with customers through an integrated digital presence.

The proposed solution

An Odoo-based turnkey platform for eCommerce, inventory and accounting

Captivea first carried out a complete analysis of the client's Odoo environment, then implemented Odoo ERP as a turnkey solution, connecting the e-commerce website, visibility and communications with automated management of the product catalogue, inventory and accounting.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Inventory & Manufacturing

Human Resources

Productivity

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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