Odoo Repair
Managing repairs without an integrated tool means constantly chasing breakdowns, switching between Excel sheets, and wasting time on manual tracking. The result? Forgotten parts, uncontrolled costs, and frustrated customers. With Odoo Repair, everything becomes simple. Centralize your work orders, monitor every step, and ensure complete traceability of parts and costs. Connected to your other Odoo apps, it becomes the hub of your after-sales service.
Why use Odoo Repair?
Because every repair is an opportunity to build customer loyalty. Odoo Repair helps you turn a challenge into a positive experience through a smooth, centralized, and transparent process. No more scattered data or coordination errors—everything is consolidated within a single interface.
Optimize your after-sales service
Odoo Repair brings all your requests and interventions together in a single interface. The result: repairs are handled faster, customers are kept informed in real time, and your after-sales service becomes a true asset.
Easily manage internal and external repairs
Whether it’s a production machine or a client device, every repair is tracked smoothly and consistently. No more oversights or endless back-and-forth.
Ensure complete traceability
Every part used, every action taken, and every cost incurred is recorded. You maintain full control over your operations while improving transparency for both your teams and your customers.
Boost your profitability
By automating invoicing and minimizing errors, Odoo Repair helps you reduce financial losses and maximize margins, while freeing your teams from time-consuming tasks.
WHAT ARE THE KEY FEATURES OF Odoo Repair app?
Odoo Repair provides a comprehensive set of tools to simplify repair management, optimize coordination, and ensure that nothing slips through the cracks. Here are its main features:
Centralized repair order management
Organize and centralize all your repair requests within a single, easy-to-use workspace that gives you full control over every intervention:
- Quickly create a repair order for a product or machine.
- Add the customer, technician, priorities, and deadlines.
- Edit and update orders in just a few clicks.
Parts and inventory tracking
Maintain complete visibility and control over your stock and spare parts to avoid shortages and ensure smooth repair operations at all times:
- Automatically link parts used to each repair order.
- Real-time deduction of parts from inventory.
- Receive alerts for low stock or part shortages.
Workforce planning and tracking
Manage your technicians more effectively and gain accurate insights into the time spent on each repair to optimize both productivity and costs:
- Assign technicians to each repair order.
- Automatically record working hours.
- Calculate labor costs for invoicing.
- Track every operation by technician and by intervention.
Prioritization and scheduling of interventions
Optimize the way repairs are handled by clearly identifying urgent tasks and scheduling interventions for maximum efficiency and smoother workflows:
- Rank repairs by priority level.
- Visualize interventions by technician.
- Address critical incidents first to ensure optimal use of resources.
Integrated customer communication
Enhance the customer experience by keeping clients informed at every step of the repair process and consolidating all interactions in one place:
- Send quotes, notifications, and invoices directly from the module.
- Track repair progress in real time.
- Centralize communications to reduce emails and phone calls.
Automated invoicing
Save valuable time and minimize human errors by automating your invoicing process and ensuring accuracy across all repairs:
- Automatically integrate parts and labor into invoices.
- Minimize manual tasks and eliminate risks of errors or double billing.
- Generate invoices quickly and accurately.
Reports and analytics
Get a clear and detailed overview of your after-sales service with advanced reporting and analytics tools designed to help you improve performance:
- Track the performance of interventions and technicians.
- Identify the most frequent repairs and their associated costs.
- Export detailed reports to optimize your service.
How does Odoo Payroll interact with other Odoo Apps?
Odoo Repair integrates seamlessly into your Odoo environment, becoming the central hub of your after-sales operations and ensuring smooth coordination with your other business modules.
Odoo Inventory
With Odoo Inventory, every part used in a repair is automatically deducted from your stock. You’ll receive alerts in case of shortages or low levels, allowing you to plan restocking and avoid delays.
Odoo Accounting
Odoo Accounting handles the invoicing of repairs: parts, labor, and services are transferred automatically. This reduces manual errors, speeds up the invoicing process, and provides better visibility into your revenue.
Odoo Sales
Repairs can be directly linked to customer orders through the Odoo Sales module. This simplifies intervention tracking, ensures consistent invoicing, and improves customer satisfaction by keeping all information centralized.
Odoo Helpdesk
With Odoo Helpdesk, every customer ticket can be converted into a repair order. This saves time by centralizing all requests, tracking resolution steps, and ensuring effective communication with your customers.
Odoo Project
For complex interventions or scheduled maintenance, Odoo Project allows you to structure repairs as project tasks. You can track deadlines, assign responsibilities, and visualize progress to ensure timelines are met.
What are the use cases for Odoo Repair?
Odoo Repair adapts to any situation where repair management is essential. Discover how this module can transform your operations, no matter your industry.
Customer repair management
For companies providing after-sales service, Odoo Repair centralizes all requests. From ticket creation to product return, every step is tracked and documented, ensuring a smooth and reliable customer experience.
Internal maintenance and equipment
Whether it’s production machinery or IT equipment, plan and track all internal interventions. The module helps you anticipate breakdowns, optimize equipment availability, and minimize business interruptions.
Multi-technician coordination
Assign repair orders to available technicians, track their progress, and view deadlines in real time. This helps maximize team efficiency and minimize delays.
Parts and cost tracking
Odoo Repair gives you full visibility over the parts used and the costs associated with each intervention. You avoid losses, control your margins, and improve the profitability of your after-sales service.
Optimized communication flows
All interactions with customers and between teams are centralized. You reduce unnecessary emails and calls, while ensuring consistent tracking of each repair—from the initial request to the order closure.
Why choose Captivea for Odoo Repair implementation?
Odoo Repair is more than just a repair tracking tool—it’s your ally in turning after-sales service into a real business asset. With Captivea, every intervention becomes faster, clearer, and more efficient.
We tailor the module to your needs to:
- Manage repairs and interventions without losing track,
- Track parts and inventory with complete accuracy,
- Centralize all customer information to ensure nothing is overlooked,
- Coordinate your teams and technicians for smooth operations.
Integration with your other Odoo modules happens seamlessly: no duplicates, no information loss, everything flows in perfect harmony.
As an Odoo Gold Partner in multiple countries, Captivea supports you every step of the way: configuration, training, optimization, and post-deployment follow-up. With us, you don’t just get a powerful module—you gain a strategic partner to boost your after-sales service and drive growth.
Give your after-sales service a new boost with Odoo Repair
Don’t let repairs become a headache. With Odoo Repair implemented by Captivea, centralize your interventions, track every part and cost, and turn your after-sales service into a true competitive advantage. Request your personalized demo today and see the difference for yourself!
Odoo GOLD PARTNER |
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Worldwide ERP solution |
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Based Cloud ERP Solution or On Premise ERP Solution |
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Prices per users |
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Adapted for small businesses and mid-market businesses |
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+40 000 apps availables on Odoo Marketplace |
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Discover Odoo ERP Schedule an Odoo Demo |
Frequently asked questions
Odoo Repair is a comprehensive repair module that centralizes and streamlines your repair operations, from creating a new repair order to tracking parts, managing labor, and invoicing, all within your Odoo environment. The software is designed to confirm every stage of the repair process for reliability.
The repair module supports all repair types, whether internal equipment, external damaged products, or items under warranty, making it adaptable for any company. You can also cover repairs in multiple locations or facilities.
Each repair order records parts and labor costs, providing full visibility and control. Users can fill in all necessary details for each order and select options based on cost centers or priorities, ensuring your company can measure performance, control margins, and maintain accurate financial data.
Yes. The Odoo Repair module works seamlessly with Inventory, Accounting, Sales, Helpdesk, and Projects to streamline operations, avoid data duplication, and enhance coordination across repair services. Forms and content from other modules can be easily configured to match the repair workflow.
By providing clear tracking, real-time updates, and full traceability throughout the repair process, clients receive a reliable service experience that strengthens trust and satisfaction. Customers can accept repairs and check updates on a box or product level, enhancing transparency.
Absolutely. The repair module allows your company to follow each stage of a repair order, from start to finish, ensuring efficient repair operations. You can configure stages, select options, and continue tasks with confidence.
Yes. The repair module can generate invoices automatically for each repair order, reducing errors and saving time. You can send invoices seamlessly while maintaining precise financial records.
Every customer request or ticket is tracked within the Odoo Repair module, providing full visibility into progress. Teams can check, continue, and send updates efficiently without losing content or form details.
Yes. Odoo Repair stores company and client data safely. You can access, view, and set permissions based on location or role, ensuring security while supporting effective operations.
Yes. Whether your company is industrial, service-oriented, or in retail/e-commerce, the repair module adapts to standard workflows while supporting your repair services effectively. Custom options and basic customization can be applied without impacting core operations.
Technicians can be assigned to repair orders, track progress, and follow each stage. This coordination helps optimize resources, reduce downtime, and improve overall efficiency. Each new one task is easy to assign and configure for your teams.
Yes. The repair module ensures every product can be assessed, fixed, or replaced properly, maintaining records for warranty and client reference. Teams can confirm completion and cover all client requirements systematically.
Detailed analytics help your company understand frequent repairs, costs, and team performance. You can fill reports with specific content, review options, and make data-driven decisions to strengthen overall repair operations.
Captivea provides guidance at every step, from configuration and training to post-deployment accompaniment, helping your teams adopt Odoo Repair efficiently and maximize its value. Support is based on your company’s workflow needs.
By centralizing repair orders, streamlining processes, and enhancing visibility across repair operations, Odoo Repair transforms your after-sales service into a strategic asset—while Captivea ensures your teams get the support they need to succeed. You can start, check, and confirm every repair with confidence, knowing all details are covered.