Customer reference
VCAST
VCAST provides online and multichannel voting solutions for private-sector companies (industry, services, retail). An expert in electronic elections, VCAST relies on Belenios, a technology developed by CNRS and Inria that complies with CNIL recommendations. As a trusted partner to HR leaders, VCAST manages the full organization of professional elections, ensuring compliance, peace of mind, and user satisfaction. Recognized as a trusted third party, VCAST helped secure the 2022 legislative elections for French citizens living abroad, under the supervision of ANSSI.
The context
Structuring an electronic voting start-up with a reliable ERP backbone
VCAST specializes in online and multichannel electronic voting, supporting private-sector companies with end-to-end, compliant, and secure professional elections based on the Belenios technology developed by CNRS and Inria.
Before the project, VCAST was growing quickly and needed to better structure how it handled quotes, sales, and billing so its internal operations could keep pace with the expansion of its trusted electronic voting services.
The challenge was to secure a solid operational foundation for growth, ensure reliable and compliant financial processes, and gain clear visibility into customers and activity while maintaining the high level of trust expected from a provider of electronic voting solutions.
Their needs
A scalable ERP to support growth and secure operations
VCAST chose Odoo to efficiently manage its quotes, sales, and billing, and turned to Captivea to benefit from recognized expertise in Odoo ERP implementation and a deployment tailored to its specific business needs.
- Efficient management of quotes, sales, and invoicing in a single system.
- A structured, reliable process for financial data and reporting.
- Centralized customer and sales information to support day-to-day operations and decision-making.
- An ERP setup tailored to the electronic voting business and capable of supporting future growth.
The proposed solution
An Odoo ERP foundation aligned with VCAST’s voting business
Captivea began the project with a full analysis of VCAST’s Odoo environment, running business discovery workshops by theme and user group to understand their processes in detail. From there, Captivea defined clear objectives, confirmed feasibility, budget, and timeline, and delivered structured documentation showing how Odoo would be used. Odoo was then configured with Accounting, Expenses, CRM, Sales, Employees, and Email Marketing so that VCAST could centralize its financial flows, customer data, and employee information, automate quotes and invoices, and run targeted, automated email campaigns—all within a single, integrated ERP.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
“Odoo is open source software, and that was a big selling point for me right from the start. I tried installing it myself, getting familiar with it... but I quickly found it a bit complex. That’s when I realized I needed support from someone who really knows the tool. And that’s where Captivea’s role became truly important—essential, even.”
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Finance
Human Resources
Marketing
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
Does your project look like this one?
Let's discuss your challenges with an expert in your industry.