As more and more companies digitize their operations, the customer relations industry has evolved accordingly. For companies lagging behind on new digitization trends, email automation software can bring a world of new benefits and cost savings. It is estimated that in France, an executive receives an average of 88 messages per day, spending the equivalent of more than 5 hours per day on email. Not only is email time-consuming, but if it is not optimized, your company stands to lose leverage on a key tool for strengthening customer relationships.