Once you've done enough research and have found the software that will best fit your business needs, it'll be time to choose your ODOO partner. With expertise and objectivity as your top priorities, you've decided to go with a certified partner instead of going directly to a software publisher. However, you still don't know which partner to choose. In this article, we explain why choosing Captivea will be the best decision for your CRM project.
Captivea and CRM expertise
Since 2007, Captivea's skilled team of technical and business experts has been putting its know-how, skills and experience into action to help companies successfully deliver their software projects. Before shifting our focus to Odoo and its CRM module, we supported our customers with the integration of several other CRM solutions, including SugarCRM and Microsoft Dynamics, so there isn't much about CRM that we don't know. CRM has no more secrets for us!
In addition to our CRM experience accumulated over the past years, we are an Odoo Gold Partner, a testament to our extensive knowledge of the ins and outs of Odoo. These certifications are our way of reassuring your company of our ability to make your CRM projects a success.
Our business: Business analysis
At Captivea, we are committed to supporting our customers every step of the way, from identifying your company's specific needs to integrating your CRM software. Our experience gives us a solid foundation for understanding the challenges companies face in their respective fields, allowing us to adapt to many contexts. Our business analysis experience in particular allows us to provide our clients with tailor-made solutions and support. Our method typically follows the steps below.
Business Analysis: This first step is crucial because it lets our consultants review and map your company’s processes, understand your challenges, define your needs, and advise you on the practical options available.
Development and Customization: We offer advanced software customization and can also carry out special development work to adapt the Odoo software to your expectations. We develop custom applications for Odoo, making just about anything possible.
Implementation: After analysis, customization, configuration and the integration of your data into the software, we move on to implementation. We work with an agile approach, adjusting the solution as the project moves forward.
Training: We provide end‑user training. This step is essential so users can quickly understand how to use the software and the benefits it delivers.
Launch and support: We stay with you after launch to provide day‑to‑day support in using the software and to respond to any requests for product enhancements.
Our business: CRM integrations
Yes, we’re big on ERP, but don’t let that stop you. We haven’t strayed far from our CRM roots and experience. Our team is fully equipped to take on your CRM project, especially when it comes to the powerful CRM module in Odoo!
The range of our references, along with our integration expertise, allows us to address even the most specific challenges. Thanks to our end‑to‑end view of a company’s information system and our business know‑how, we’re able to implement a CRM that meets your business needs and more. In other words, we deploy a solution that adapts to you, not the other way around!
Captivea Odoo Gold Partner
We have extensive experience working with business management software such as CRM systems, and being an Odoo Gold Partner makes us a top choice for your next integration project.
We would be happy to further discuss our experience and references. If you would like to know more, please don’t hesitate to contact us!