Mercer International, Inc.

Overview of the MERCER INTERNATIONAL, INC.

Business sector	Manufactoring - Forest products manufacturing
Installed solution	Odoo ERP
Number of employees	5 - 6 employees
Number of licenses	6
Year of integration	2026
ERP Integrator	CAPTIVEA USA, North America - Odoo Partner

WHO IS MERCER INTERNATIONAL, INC. ?

Mercer International operates in the global forest products industry. With operations across Germany, the USA, and Canada, they produce pulp, lumber, mass timber (CLT), wood pellets, pallets, biochemicals, and bioenergy. They are a publicly traded company with a strong emphasis on sustainability and bio-based materials

THEIR NEEDS

Having initially adopted Odoo with a standard setup, Mercer International turned to Captivea to handle the complex configurations required to support its manufacturing operations and evolving business needs.

THE PROPOSED SOLUTION

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

To be reassured on the faisability
Show that we understood their business
To confirm a budget
To know and confirm how we will do it
Know the timeline

Analysis processes

Business discovery
Workshops By theme / group of people / domains
Create the deliverables documents
Present it
Handle feedback

Odoo installed modules

Finance

Accounting

Invoicing

Services

Project

Sales

CRM

Sales

Customization

Odoo Studio

Supply Chain

Inventory

Manufacturing

Purchase

Benefits & Returns on investment

Time saving

Automated Billing
Generate Quotes in a Few Clicks
Centralization of financial and accounting information
Reduction of errors thanks to automated processes
Optimized payment tracking, with automatic reminders

Productivity gain

Faster error processing thanks to compliance alerts and automatic checks
Accelerated validation processes through centralized verification steps in one place
Optimization of customized business processes
Smooth application update

Increase in sales

Business process automation
Continuous evolution of solutions according to the needs of the company
Intuitive interface customization to improve user experience
Better control of tools thanks to customized features