Unpacking the advantages of Odoo ERP!

4 February 2020 by

Captivea USA, Desi Csorba

As for the bare minimum we’d expect from an ERP: Odoo does everything we’d hope for and more! It meets your needs in terms of:

inventory and project management
e-commerce connectivity
sales management optimisation

But that’s not all! Odoo is not just an ERP, it is much more than that: an agile solution that can meet all your company’s needs, whether they are simple and standard or very specific and complex. Here’s a short (non-exhaustive) overview of these amazing software features!

HR management and digitisation

With Odoo, human resources management is a breeze. Everything is stored digitally in one centralised place: recruitment, annual evaluations, HR expenses, absences, attendance times, expense claims, etc. This keeps your personnel directory constantly up to date. Odoo’s alert system makes it easy to notify the manager or HR director of employee leave requests and new applications. You get the picture – with Odoo, you no longer need to outsource your HR management!

Point of sale (POS) management

It’s not always easy to decide how to run your store. There’s always the question of which hardware to use, or which cash register software is best. With Odoo, everything is designed to save you time and money. The POS management module is compatible with any device (tablets, PCs, industrial machines, etc.) and allows you to have an unlimited number of users. The flexibility of Odoo’s POS system allows you to configure its interface to match user needs perfectly and intuitively.

Intuitive and simple website creation

This is one of Odoo's key strengths: creating showcase or e‑commerce sites. With Odoo you don’t need to engage a specialised web agency, and you don’t even need to know how to code. Odoo gives you the tools and freedom to create customised websites that meet industry standards (responsive, UX‑oriented, etc.). With Odoo’s simple drag‑and‑drop interface, building your site couldn’t be easier. You can start with a basic website and add features as you go: e‑commerce, customer portal, blogs, events... And on top of that, all the tools you need for converting visitors into customers are available in the Odoo toolkit!

Subscription management

With Odoo's subscription management module, you can finally focus on your products and customer relationships. All the repetitive tasks are automated: invoicing, payment management, tax management, etc. Your members have access to a user-friendly portal where they can find all the information that matters to them. Odoo offers a wide range of features that your sales team will appreciate. They can finally focus on new prospects instead of handling the accounting work for existing customers.

Accounting

Odoo’s accounting motto: "Do more, in less time". It’s the dream for anyone who has ever had to manage a company’s accounts. But how does Odoo turn this dream into reality? With a range of very practical features including bank synchronisation with over 15,000 supported banks, easy reconciliation, on-the-fly payment reconciliation, multi-currency management, and much more. If you’re still not convinced, just look at Toyota. Their automotive and material handling division implemented Odoo’s accounting module to invoice customers directly from the Odoo software. Some users have even moved away from SAP in favour of Odoo Accounting.

The helpdesk

It’s possible to manage customer service without a dedicated tool, but only up to a point… Once your customer base grows beyond a certain size, you need to structure your support and equip yourself with powerful helpdesk software. The Odoo Helpdesk module is very well designed and fully meets the needs of growing companies of every size. Thanks to a highly intuitive interface, tickets can be viewed in a clear, organised and easy-to-read format. You get an instant overview of team workloads. You can also check the status of a ticket based on your customised service-level agreement rules. Naturally, the solution is multichannel and fully integrated with other Odoo applications, for even higher productivity and customer satisfaction.

Event management

The purpose of event management software is to simplify your daily life. To achieve this, it’s essential that all your events, whether physical or virtual, are centralised in one place. This is exactly what Odoo offers: you can manage on-site and online events of any size using the same tool – conferences, trade fairs, webinars, festivals, product demos and more. Every stage is integrated into Odoo (dedicated mini-site creation, invitation sending, registration form generation, etc.) and remains fully customisable. You can also leverage the power of SEO with Odoo’s promotional tools and manage online payments directly from the platform. With all these powerful features, you’re almost certain to see productivity improve.