Customer reference
Ultra Tokyo Connection, LLC
Ultra Tokyo Connection (UTC) bridges the gap between North American consumers and high-quality hobby and toy products ("Otaku Goods") from Japan. These meticulously designed collectibles, featuring captivating art styles and rich storytelling, have moved beyond niche markets and are now sought after by both dedicated collectors and casual fans alike.
The context
Scaling Otaku Goods distribution with a reliable ERP backbone
Ultra Tokyo Connection (UTC) distributes high-quality Japanese hobby and toy products to North American consumers, connecting fans with the "Otaku Goods" they’re looking for.
Before the project, Ultra Tokyo Connection did not have a complete, integrated software system that could support all of its business operations, making it harder to coordinate day-to-day activities across finance, purchasing, inventory, sales and service.
For Ultra Tokyo Connection, it was essential to support growing demand for Japanese hobby and toy products, maintain a high level of service for fans and partners, and gain clearer operational visibility with a system that could keep pace with their evolving business.
Their needs
A complete, integrated system to manage all operations
Ultra Tokyo Connection needed a complete software system to manage its business operations. They chose Odoo ERP and partnered with Captivea to implement and maintain it.
- Feel confident about the feasibility of running their business on Odoo ERP.
- Confirm that their partners truly understood their distribution business and processes.
- Validate a realistic budget and a clearly defined approach to implementing Odoo.
- Understand how the project would be carried out and on what timeline.
The proposed solution
An analysed and structured Odoo ERP environment for sustainable growth
Captivea began by performing a complete analysis of Ultra Tokyo Connection’s Odoo environment, with business discovery workshops organized by theme, group and domain. The team created detailed deliverable documents, presented them, handled feedback and then configured Odoo ERP with the required applications, including Accounting, Expenses, Documents, Sign, Inventory, Manufacturing, Purchase, Blogs, CRM, Sales, Odoo Studio, Discuss, Approvals, Dashboard, Employees and Helpdesk, so that UTC could manage its operations within a single, coherent system.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Websites
Inventory & Manufacturing
Finance
Human Resources
Technical
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate Quotes in a Few Clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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