Customer reference
Alba Groupe
Alba Group, founded by Vera Alves and Michel Bastos, is a Luxembourg-based conglomerate that offers a range of services to businesses and individuals. It includes several specialized subsidiaries: Albalux Credit for mortgage brokerage, Alba Office for administrative and tax support, General Agency Alba for insurance, WOAH! for digital marketing, and Mir Botzen for cleaning services. Its expertise and customer focus are its key strengths.
Industry
Location
Bettembourg, Luxembourg
Implemented by
Case on Odoo
The context
Centralizing a fast-growing, multi-service group on a single ERP system
Alba Groupe is a Luxembourg-based conglomerate founded by Vera Alves and Michel Bastos, bringing together specialized subsidiaries in mortgage brokerage, administrative and tax support, insurance, digital marketing, and cleaning services for both businesses and individuals.
Before the project, Alba Groupe managed its activities with various systems that were not fully integrated. Business processes were handled in a fragmented way, with repetitive manual tasks for invoicing and contact management, and limited centralization of information across its different subsidiaries.
The goal was to regain control of business processes, reduce manual and repetitive work, integrate disparate tools, and secure a centralized view of operations to support the group’s growth while maintaining a high level of service quality.
Their needs
Structuring and automating processes across all subsidiaries
Alba Groupe wanted to improve business process management, automate repetitive tasks such as invoicing and contact management, and integrate the various systems used across its subsidiaries by centralizing their operations in Odoo with the support of a dedicated partner.
- Improve business process management across all entities.
- Automate repetitive tasks like invoicing and contact management.
- Integrate the different systems used by the group into a coherent whole.
- Centralize the business on a single platform with personalized support.
The proposed solution
An in-depth Odoo analysis as the foundation for a tailored ERP
Captivea Luxembourg initiated the project with a complete analysis of Alba Groupe’s Odoo environment, combining business discovery and themed workshops with the different teams. This approach aimed to reassure the client about feasibility, confirm the budget and timeline, formalize clear deliverables, and define how Odoo would be used to centralize processes and support the group’s multi-subsidiary activities.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Websites
Finance
Human Resources
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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