Praxedo is a Field Service solution designed for technical service companies, complementing your Cegid XRP Flex ERP software. It consists of a web platform for the office (100% SaaS) and a mobile application for technicians in the field. Praxedo enables efficient management of schedules for mobile technicians and digitisation of their reports.
Praxedo, software for your Field Service operations
Optimise your route planning and technicians' efficiency
The combined use of Praxedo within the Cegid XRP Flex ERP within the Cegid XRP Flex ERP allows you to have an efficient means to optimize your intervention schedules. The features of Praxedo software enable you to optimize your routes and identify the technician with the most suitable profile for the right intervention at the appropriate time.
You will then be able to increase your number of interventions per day and per technician, save time on scheduling, and reduce fuel costs and travel times.
Centralising your Field Service operations in your management system (ERP & Praxedo) will make your technicians more efficient and autonomous. They will be able to benefit from a dedicated mobile application that works in both connected and disconnected modes and is available on all devices. Your electricians, heating engineers, plumbers, and others will have access to all the data for each intervention on the application and will generate digitised reports for your company.
Ensure real-time communication in your processes
Praxedo allows you to establish seamless communication between your office, technicians in the field, and your prospects. This Field Service software offers various tools to help you satisfy your clients.
Praxedo enables you to see a technician’s location on the map and get real-time updates on the status of every job. This supports more responsive communication with your customers, including automatic SMS or email notifications to keep them informed of the progress of their job.
The technician can complete job reports directly from the mobile app, including photos, the customer’s signature, and more, reducing unnecessary return visits and potential disputes. The report is then sent to the office immediately, shortening your invoicing cycle.
The Praxedo software suite gives you real-time visibility and control over the progress of your field operations.
Leverage field data collected during your jobs to create more value
Praxedo gives you access to real-time dashboards, allowing you to capitalise on information gathered in the field for future use. With your real-time dashboard, you can make better decisions based on relevant, up-to-date data.
By using Praxedo, any technical service company can achieve optimised management of its activities based on data collected in the field. You can also gain full traceability for every Field Service job, from on-site work through to invoicing.
This application can be used on its own or integrated with your management system, particularly Cegid XRP Flex. Once the integration with your integrated management software is complete, you benefit from automatic synchronisation of your intervention data. This information is then fed back into Cegid XRP Flex, allowing you to work within a single interface.
Enjoy the benefits of Praxedo connected to your Cegid XRP Flex ERP
Optimise the complete management of your field interventions
Connecting your Cegid ERP to the Praxedo Field Service Management solution offers several advantages for your business:
- Analyse your company's performance in real time for better management of your business activities
- Save time on planning and reduce administrative workload to boost your organisation's productivity
- Benefit from end-to-end tracking of your operations (contracts, customers, on-site interventions, tickets, equipment, parts, serial numbers, etc.)
- Implement automated and comprehensive invoicing for your interventions to secure your cash flow and reduce the risk of disputes
Rely on Captivea's expertise for the implementation and integration of your system
As an expert in ERP solution integration , Captivea assists you in the implementation of Cegid XRP Flex so that you can leverage the functionalities of the Praxedo Field Service software.
Take advantage of Captivea's experience and expertise, now a Praxedo partner, to optimise your route planning, simplify your technicians' work on-site, and enhance your resource management.
Innovate your field service management with Captivea
Captivea, as leader of Odoo implementation worldwide is the best Odoo partner that you can choose!
Don't hesitate to contact us!