Customer reference
U.S. Hunger
U.S. Hunger, also known as Feeding Children Everywhere, is a non-profit with a clear mission: "Feeding Families Today And Uniting Them To A Healthier Tomorrow." Through innovative programs and hunger initiatives, we provide healthy meals to people in need. Our dedicated force of over 800,000 volunteers has helped us distribute more than 150 million meals around the world. Rooted in four locations and growing, U.S. Hunger is a powerful force in the global fight against hunger.
The context
A growing non-profit fighting hunger on a global scale
U.S. Hunger is a health and social services non-profit organization based in Longwood, Florida, dedicated to fighting hunger through innovative programs, hunger initiatives, and large-scale volunteer engagement.
Before Odoo ERP was implemented, U.S. Hunger had to support its ambitious mission with tools that were not fully integrated across programs, fundraising, logistics, and reporting. As the organization expanded to multiple locations and mobilized hundreds of thousands of volunteers, coordinating operations, tracking donations, and managing meal distributions became increasingly complex and time-consuming.
For U.S. Hunger, the stakes were the ability to sustain and scale its impact: improving operational efficiency, gaining better visibility into activities and resources, and ensuring that more time and energy could be devoted to feeding families and advancing their mission, rather than managing fragmented systems.
Their needs
A scalable, integrated ERP to support a mission against hunger
U.S. Hunger wanted a modern, integrated ERP system that would centralize its operations, make information easier to access and share, and provide reliable data to guide decisions as it continued to grow its hunger-relief initiatives.
- Centralize key operational data in a single, reliable system.
- Streamline and standardize processes across locations and programs.
- Support efficient coordination of volunteers, donations, and meal distributions.
- Gain clear, timely reporting to guide their mission-driven activities.
The proposed solution
An Odoo ERP foundation tailored to a non-profit’s mission
Captivea USA implemented Odoo ERP for U.S. Hunger as the core system to support their operations, providing an integrated platform that connects their activities, simplifies day-to-day management and improves visibility so the organisation can focus more resources on fighting hunger.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To gain confidence in the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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