Customer reference
Oakworks
With decades of design and manufacturing experience and a 91,000 square foot state-of-the-art facility located in southern Pennsylvania, Oakworks is known for design innovation, sophisticated engineering, and quick turnaround time. Every table built in the modern manufacturing facility comes with the reliability that today's health care professional demands. Offering a unique commitment to U.S. manufacturing and environmental wellness, Oakworks is setting the global standard for medical, spa, and massage tables and accessories.
Industry
Location
New Freedom, Pennsylvania (US), United States
Implemented by
Case on Odoo
The context
Modernizing ERP for specialized medical equipment manufacturing
Oakworks designs and manufactures medical, spa, and massage tables and accessories in a 91,000 square foot state-of-the-art facility in southern Pennsylvania, serving health care professionals who require reliable, high-quality equipment.
Before the Odoo ERP project, Oakworks relied on existing tools and processes to run its operations and wanted a solution that could better support its pace of design innovation, sophisticated engineering, and quick turnaround time.
The stakes for Oakworks were to sustain its reputation for reliability, support its commitment to US manufacturing and environmental wellness, and ensure that operations could keep pace with demand for its medical, spa, and massage tables and accessories.
Their needs
Aligning operations with an integrated ERP platform
Oakworks wanted an ERP system that would bring its core activities together, support day-to-day operations in its modern manufacturing facility, and help maintain the service levels expected by today’s health care professionals.
- Establish a centralized ERP foundation to support the design, manufacturing, and delivery of specialized medical equipment.
- Ensure that operational processes keep up with customers’ and partners’ expectations for fast turnaround.
- Support consistent, reliable execution so that every table meets the quality health care professionals depend on.
- Provide management with an integrated view of key activities to sustain growth and long-term commitments to US manufacturing and environmental wellness.
The proposed solution
Odoo ERP at the core of Oakworks operations
Captivea USA implemented Odoo ERP as the integrated solution for Oakworks, giving the manufacturer a consolidated system to support its specialized medical equipment production, coordinate activities in its 91,000-square-foot facility, and help maintain the reliability and quick turnaround times its customers expect.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- Gaining confidence in feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / stakeholder group / domain
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits and return on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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